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Refund Policy
What is Glow Era's cancellation policy?
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In cases of sickness, pregnancy, or accidents: Glow Era will arrange a replacement artist.
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Cancellation by Client: No refunds for any payments made
How do I reschedule my booking with Glow Era?
To change your booking, please inform us 48 hours in advance . Please note that the deposit, and full payment are non-refundable and cannot be transferred to other services under any circumstances. Bookings can be rescheduled for free 48 hours hours in advance, a fee of 200 HKD will be charged for any request post that.
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